One of the biggest challenges that you face as an e-mail marketer is keeping lists clean and tidy. An area that we frequent find clients overlooking are soft bounces of the ‘Mailbox Full’ type. These are bounces that came back because the mail server couldn’t cram one more byte into the subscriber’s over-stuffed mailbox.
They have no place in your list. These represent subscribers that have moved on, not just from your newsletters but from that e-mail address all together.
What’s worse is that eventually the ISPs holding those abandoned e-mail addresses are going to deactivate them or hold onto them as spam traps. Continuing to message these addresses after this point is going to negatively impact your sending reputation.
So, ReachMail makes it quick and easy to scrub those records out of your lists. Simply head on over to the Contacts and Lists tab and select the List Sweeper function on any list. In the function select the option to deactivate the Mailbox Full soft bounces and click the Run List Sweeper button. Voila! Your bounces are deactivated.