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Provisioning occurs when an issue has occurred with your account. In most cases, it is because metrics on a recent campaign failed to meet our standards. When your account status is provisioning you will not be able to send mail until you contact us to discuss further.
Feel free to contact us via email at support@reachmail.com or call us at 888-947-3224 Monday-Friday from 8 AM - 6 PM CT.
